By Admire Machiwenyika
Government through the Ministry of ICT, Postal and Courier Services urged Zimpost to adopt the e-Post concept in totality to synchronize with the ever-changing digital age and also meet international standards, The Zimbabwe Times can report.
Addressing delegates at The Zimpost Strategic Workshop in Harare today the Minister of ICT, Postal and Courier Services, Dr. Jenfan Muswere said the trajectory towards an upper-middle-income economy is underpinned by a national priority area of creating a Digital Economy among others.
“Zimpost has to produce a strategic plan that will focus the company towards being a smart Post Office that provides services in line with the Smart Zimbabwe 2030 concept.
“My Ministry wants Zimpost to adopt the e-Post concept in totality and have it dominate its day to day delivery of products and services in Zimbabwe. The E-Post must be seen in e-Commerce which must drive Zimpost to become the “Amazon” of Zimbabwe,”Muswere asserted.
“We want to see Zimpost providing seamless access to e-government services at post offices where the citizens will conveniently access services without necessarily having to travel to cities or towns.
“The lessons learnt from the Covid-19 pandemic are that Zimpost, like other companies, must ensure that its services are accessible 24/7 to meet social distancing and ease of transacting virtual protocols,” he added.
The minister explained that at the Community Information Centres, Zimpost must ensure that the digital divide is narrowed through the marketing of the various e-enabled services in the post office’s locality and Zimpost must develop a clear business plan that will ensure sustainable operation of Community Information Centres.
“Zimbabwe is mandated with the provision of Universal Postal Services, connecting citizens locally and also with the rest of the world.
“There is the recognition that the post office in Zimbabwe, like elsewhere in the world, is an important Government agent that facilitates Financial Inclusion, poverty alleviation, trade, communication and delivery of Government agency services”, concluded Muswere.